We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
conforme à la description livraison très rapide
Perfect! Awesome customer service and follow up. Kids love these. They love the glass ball.
It’s really beautiful, my little girl loves it
fine EVERYTHING thanks
This one was good.
vert nice !
Very cute, good quality
nicely encantaron look and Son Beautiful me you happy, wholesale many thanks, no doubt seguiré purchasing
cute pretty long product free shipping
fantastic shipping and products as described, will be buying more from this Seller
i received but not recognize shape necklace
no shipping Function Is But exactly as picture in Price is ok. ball Is CRYSTAL though fine wine evil mounted But can place
Is cool, like, This in good state
Super cute! Even tough I ordered two necklaces (different pokemon) and they sent me the same one, but oh well I love it!
Faithful the picture.
Was very long, ordered 27.06 came 10.08 As in the photo, all happy, just behind the sympathetic upside down, but not scary Very pleased with them!
Really nice, child happy.
cool! and good value for money.
i love this necklace i bought it 4 my daughter great quality & great price recommended
To my kids loved it!
awesome product bought it for my sister and her wife they love it
Great product, fast shipping. Super happy! Thanks.
Thank you, all is excellent.
item as described
Very beautiful and made of good quality! I just received one too much. i ordered 20 but got 21 pieces. You can charge one more from my credit card. Yours Jaana
Great but broke after a short time
Thank you fast and verry nice product.
Thank you fast and nice verry
Good kulonchiki all integers). the store put everything exactly and ordered some. my kids are happy)
nice work, come again
Very cute. my son is very happy. thanks
Trés beautiful! many thanks Us 3 weeks delivery.
They are great. Better than expected. Love them
very nice pendant, thank you, good shipping time too