We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great bag, good quality. It also arrived amazingly fast - after one week only!!
La mochila está muy bien de tamaño un tamaño estándar donde caben los libros de texto perfectamente. La parte delantera tiene impresa la imagen y esta muy bien, tiene dos compartimentos mas una cremallera interior. Relaccion calidad precio me ha parecido muy bien. y el envio no ha tardado demasiado.
super mooie kwaliteit, grote rugzak en al met 8 dagen in huis
exactamente igual que la foto muy buen producto y un envío casi inmediato...muy rapido
excellent how the image muestra, fashion printout Is good fashion A It Close In It hand bags, i'm pretty Purchase content wearing, free shipping selling Is gentle and attentive, recommend the PRODUCTS and SHOP, selling thanks:)
Thank you , my son loves it !
and welcome. The parcel got through in expresowym rate. Backpack of the very good quality. backpack very good quality. Shipping expresowa (21 days). store trustworthy and command. best regards.
beautiful and very good value
backpack is free cole and nicely To Is wide. free shipping DRAWING good printed. fast arrived free ORDER SPAIN
Fast delivery. Good quality.
arrive ever super! you love me sobrino :)
thanks for make some small boy really happy. fast delivery.
beautiful big bag meet the description
very good, thank you
Is like all posted, was fast delivery, super cute my daughter very content stick.
Great bag. lots of space. son loves it
Very nice backpack! Thanks!
good size women's fashion quality nice hopes Use result v-neck top very satisfied
Perfecto
Is tal Which, my Son It 9year plus size Is perfect! EVERYTHING ok. tardo a poco But inside normal
Great quality. pokemon fan very happy!!
Very nice. My son loves it. Arrived quicker than expected.
Great backpack, sewn good thread is not visible, there is no smell. lining inside course tonkovat but may be enough for half a year. the top even a hole for headphones.
Well Price quality nice value and arrived super fast. in 10 days
The store umnichka! backpack came to Omsk for 16 days. time to get up to 1 September. son happy))) I recommend the seller for quality of goods and speed of sending.
Fast delivery to Poland
Quick delivery and really nice backpack
Good quality,kids love it
Product line
print a little blurry in places but not really a thing a child would notice. very happy fast delivery. thank you
Good figment, although the printout not Is of the quality of the image shown.
Good figment was what he said the description.
Great backpack, good quality)) thanks for the fast delivery in Almaty.
Love it
little big
Good product my love yarn
Compartments backpack sit right way, extra internal pockets sit back, other wash convenient been my opinion. more beautiful color and reasonable quickly
Ever super
he likes it.
Very good quality. Size is big (not for small child)
Very good quality. Size is big (not for small child)
My daughter loves it!
Received all ok. 3-4 weeks
COLORS of the print undershirt are not as intense as seen in the image figment, More well are COLORS opaque
Thanks
Thanks
The same as the photo and in perfect state
The same as the photo and in perfect state
ok, son is happy, quality is good for the price.
Product lights thank you