10cm x 10cm x 10cm (3.94in x 3.94in x 3.94in)
10cm x 10cm x 10cm (3.94in x 3.94in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pokemon Store 99 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.pokemonstore99.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My daughter just loves it. Fits well, but the color is not vivid enough. Took 18days for delivery.
Not a bad sweatshirt, size m l but not worth that kind of this 4 stars
It seems More A jersey that A HOODED By else EVERYTHING nicely
Excellent figment; buy Hoody xl and stay well.
Very quality nice, did not come with smells weirdos Nothing, the ORDER I arrived in less than 2 months, the CARVING I ordered was xxl, it serves To A CARVING l. very According with the ORDER
Delivery of three weeks. bright, the fabric is quite thick. a bit too wide.
Gorgeous hoodie. delivery 20 days.
Sweater super! bright, threads do not stick out. of the downsides of synthetic and not a clear picture, but for this price are satisfied.
14 days arrive! super fast! Perfect quality!!! fabric very lovely. no defect. I love my straightly new sweater!
Honestly ordered the girl, it is the growth of 165-167 about agreed with the store, that will give a discount on the next purchase, Krc, very sociable and delivered in about 2 weeks, I advise
Item as described, well packaged and accurate sizing. Very happy with the purchase.
Shipping fast, las SIZES are a little BIG But excellent material
Is very Wide But of Shoulders goes well. CARVING m. Is very thin.
20 days to Bulgaria. Perfect
Good hoodie, something where there is a thread in the seams, drawstring in the hood just cut, not processed in any way. corresponds to European size M on small do not count. come in two weeks.
HOODED fina But good quality. Lycra type. good harbors. it has taken 17 days. very colorful. store 10
It took less than 10 days to arrive... the fabric Is a poco different to what imagined .. pedi A xl and fits me well... give By at least A CARVING less than what it says... the print undershirt and COLORS are good...
Sweatshirt is very pleased! the fabric is soft, according to the fabric of "pellet" unlikely. na 48 Russian took xl, sitting freely.
Very good quality, loved it 100% \% recommended
Very bright picture!) My height is 160, 55кг-чуть sits freely as I wanted! excellent bright thing! about h e n s fast delivery!
21 days in total to reach Sweden. It is a bit thinner than most hoodie you can find on europe but overall good quality.
Is exactly as described, the FABRIC Is Good and the DESIGN great
The quality Price Is good, t like the DESIGN although some drawings pattern did not arrive to fit, Is A HOODED quite nice and cool, have not yet tried But It not entertain much pint. The CARVING queyo Use Is l But this Sizing Is a poco Little and me is brown, recommend grab A CARVING more. By otherwise Is A last the DRAWING, I recommend it. it has taken A 2-3 weeks to arrive.
Very original and high-quality stuff thanks prodovtsu!
Very fast reception EVERYTHING nicely
Good quality, no bad smell, arrived very fast, right size.
Cool jacket!! it's very fast, but size m is too big
Excellent garment, equal to the description, perfect fit, many thanks store!
Came 30 days According recommend
it's perfect... Thank you
Very beautiful. excellent caliidad. took 52 days
Good quality threads do not stick out. I took one size larger sits freely
Size printing the quality-everything is fine
I liked the product
Thank you very much!!! daughter delighted!!
excellent product and great quality
Very nice hoody, lovely and colourful, material good quality,overall pleased with this item.
The hoodie is really well done, the materials are high quality. And the hood itself has another layer of the material so you can see the patter there aswell. I'm extremely happy with the purchase and would definitely recommend it to anyone.
It took but it was worth
Without any problem, EVERYTHING ok
Nice sweatshirt, bright. delivery within a month
Excellent. Good quality. We are pleased.
Thank you very much ..