Packaging Details
Weight:
0.300kg (0.66lb.)
Size:
30cm x 30cm x 30cm (11.81in x 11.81in x 11.81in)
Packaging Details
Weight:
0.300kg (0.66lb.)
Size:
30cm x 30cm x 30cm (11.81in x 11.81in x 11.81in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pokemon Store 99 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.pokemonstore99.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything ok fast shipment
very satisfied the figment, fashion time Shipping was very fast and figment was as describían, recommended.
shipping was way to long
pokemon cool. high quality. son satisfied.
Perfecto!
free shipping Plush Is lovely super squishy and what i expected big More. the unique malo Is But the clean dirty and This wine set
candy toy very have quality. enthusiastic дочка!
Absolutely wonderful item, fast delivery A1 store many thanks
size
very content, fast shipping, many thanks.
Perfecto
very cute! excellent product!
nice work, come again
good
very cute
Beautiful
is beautiful la wea, 10/10 c mamo
super cute plush, very soft and good quality!
Is equal to as shown in the image and very soft
Time of hopes was excellent and the figment Is very quality nice
Figment in perfect condition. has come earlier than expected.
Extra fast shipping, came in less than a week for the US!!!! Overall product is satisfactory and I would highly recommend this store!!
Good product shipped quickly
great. very happy. all good shape all tags nice. thank you very much
Perfecto. fast delivery y se recibe lo esperado, contento.
Very fast. arrived in less than 3 weeks. EVERYTHING perfect thanks
Thank you... it's adorable
Great plush, very nice, very big, very soft. Bought as a gift, I love it. The tail is connected to the head but can be very easily separated. Arrived in 3 weeks to Czech Republic.
Very fast shipping. All right.
Lovely quickly arrival, just retail it is slightly bigger than expected, but it even better! (40 cm with ears)
cool stuff! love ur store v much!
Just got my Mimikyu! This plushie is perfect, it is professionally made, probably better than a store bought one honestly. It's exactly what I wanted! Thank you so much!
thank you so much for the confirmation order. I'm excited to receive it! <3
Super cute! Looks exactly as pictured, great quality
I love this Mimikyu. It came rather quickly, about 3 or so weeks after I ordered. It is just as it was described and looks amazing. Great quality and detail put into this plush. Thanks!
Very impressed with the quality of the plush. I know this will make my special someone very happy!
It is top quality and very soft. Definitely worth the wait.
OMG.. these Mimikyu are so adorable.. and SOFT! LOVE THESE!
I love it so much! The quality is fantastic! Thank you!
The plush is the perfect size for cuddling and is very sturdy~ Me and my partner love it!
Beautifully made. So glad I bought :)
Very soft and solid <3
Awesome, exactly as ordered, super soft and very durable. It's an awesome piece of work for my sister going off to college. :)
Amazing quality! Super soft and great to cuddle with. I would definitely buy from this Pokemon webpage again.
nice. i would die to get those mimikyu collection! love ur store!
It's so adorable and soft! Thank you so much!!
Absolutely adorable! Love it
Really well made! Thank you
I absolutely love this little guy, he's so adorable and nicely made! Definitely would buy from this shop again.
It's very cute and my boyfriend loves it!